The power of attention: Using a wifi network name to sell more chocolate chip cookies

A funny post on Hacker News about what network name you should use to discouraging people from joining your wifi network

Resulted in this anecdote being shared in the comments:

Tangentially related: a clever coffee shop / cafe that offered free wifi changed the name of its network every day, updating it to broadcast whatever their special was. You could not join without thinking (momentarily) about "Corn Chowder, $2" or "Chocolate Chip Cookies - buy one get one free, today only."

Yes, they had specials boards, but people ignore those. The network, on the other hand, was unavoidable. From what I understand, this tecnique was extraordinarily effective. Something about clicking on the name of the item triggered an expectation that you were going to get the item. As you sat there, drinking coffee and futzing on Facebook, you'd keep thinking about the special that part of you was now expecting.

I suspect the "free" wifi paid for itself very swiftly.

--alexqgb via news.ycombinator.com

Isn't that one heck of an example of the power of a user's attention? If you get someone the right message at the right time over the right medium, magic can happen.

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3 responses
I love this. Now how to get the attention of the right people at the right time on the right medium? Hmmm...
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